Last Updated: August 11, 2026
Four Line Logistics (“Four Line Logistics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website, https://four-line.com/ (the “Website”).
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our Website, contact us, request a quotation, or enquire about our freight forwarding and logistics services.
By using this Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you interact with our Website or contact us.
Information You Provide
Depending on how you interact with us, we may collect:
- Full name
- Contact number
- Email address
- Company or business information
- Service required
- Shipment type
- Shipment details
- Origin and destination information
- Enquiry or message details
- Information provided when requesting a quotation
- Any other information you voluntarily provide to us
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General Website usage information
The type of information collected depends on the technologies and services implemented on the Website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries
- Respond to quotation requests
- Contact you regarding requested services
- Understand your freight and logistics requirements
- Prepare quotations and proposals
- Provide information about our services
- Coordinate requested logistics services
- Communicate with you regarding shipments and service requirements
- Improve our Website and services
- Maintain Website security
- Prevent spam, fraud, or unauthorized activity
- Maintain appropriate business records
- Comply with applicable legal and regulatory requirements
We will use your information only for legitimate and relevant purposes in accordance with applicable law.
3. Information Related to Freight and Shipment Enquiries
When you request a quotation or enquire about our logistics services, you may provide information about your shipment or business requirements.
This may include:
- Cargo type
- Shipment type
- Cargo weight or dimensions
- Origin
- Destination
- Transportation requirements
- Customs requirements
- Documentation requirements
- Other information necessary to understand your logistics requirements
We use this information to evaluate your requirements, prepare quotations, communicate with you, and coordinate requested services.
You should provide accurate information and avoid submitting unnecessary confidential or sensitive information through Website forms.
4. How We Share Information
We may share information when reasonably necessary to operate our business, respond to your enquiry, or provide requested services.
Depending on your enquiry or service requirements, information may be shared with:
- Freight carriers
- Shipping lines
- Airlines
- Transportation and trucking providers
- Customs clearance providers
- Warehousing and distribution providers
- Cargo handling providers
- Business partners and logistics agents
- Website hosting and technical service providers
- Website security or analytics providers, where applicable
- Professional advisers
- Government, customs, regulatory, or law-enforcement authorities where required by law
We do not sell your personal information as a commercial product.
5. Cookies
Our Website may use cookies and similar technologies to provide essential Website functionality, understand Website usage, improve performance, and maintain security.
Cookies may be used to:
- Remember preferences
- Understand Website traffic and usage
- Improve Website functionality
- Monitor Website performance
- Maintain security
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
6. Third-Party Services
Our Website may use third-party services for purposes such as website hosting, forms, analytics, security, communication, or other Website functionality.
These third parties may process information according to their own privacy policies and applicable laws.
Four Line Logistics does not control the privacy practices of third-party services and recommends reviewing their policies where appropriate.
7. Contact Through WhatsApp, Email, or Telephone
Our Website may allow you to contact Four Line Logistics through WhatsApp, email, telephone, or other communication channels.
When you choose to communicate with us through a third-party platform, your interaction may also be subject to that platform’s terms and privacy policy.
Please avoid sending passwords, payment card information, or unnecessary highly sensitive information through Website forms or ordinary communication channels.
8. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Website.
9. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Respond to enquiries
- Provide requested services
- Maintain business records
- Meet legal, regulatory, tax, customs, or accounting requirements
- Resolve disputes
- Protect our legitimate business interests
The retention period may vary depending on the nature and purpose of the information.
10. International Data Transfers
Four Line Logistics operates in the freight forwarding and logistics sector, which may involve communication with service providers, carriers, agents, and business partners located in different countries.
Where information is required to be transferred or processed outside Saudi Arabia, we will take reasonable steps to handle such information in accordance with applicable laws and requirements.
11. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Request restriction of certain processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Ask questions about how your information is processed
These rights may be subject to applicable legal, regulatory, contractual, or legitimate business requirements.
To make a privacy-related request, please contact us using the details provided below.
12. Children’s Privacy
Our Website and services are intended for businesses and general users and are not specifically directed toward children.
We do not knowingly collect personal information from children for the purpose of providing our commercial services.
13. Third-Party Websites
Our Website may contain links to third-party websites, including social media platforms or other external services.
Four Line Logistics is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or how Four Line Logistics handles your information, please contact us:
Four Line Logistics
Phone: +966-581737885
Email: ops@four-line.com
Address: Building No. 8112, Office No. 9, King Khaled Street, Dammam, Saudi Arabia
Website: https://four-line.com/
